Privacy Policy

Golden Fix Car – GOLDEN MECHANIC MOTOR VEHICLE

Last Updated: 2026

Golden Fix Car, operated by GOLDEN MECHANIC MOTOR VEHICLE and located in Al Quoz Industrial Area 4, Dubai, United Arab Emirates, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit www.goldenfixcar.com or communicate with us by phone, WhatsApp or website forms.

1. Information We Collect

We may collect personal information when you:

Contact us through the website
Send a WhatsApp message
Call our workshop
Request a service booking
Submit a vehicle inquiry

The information collected may include:

Name
Phone number
Email address
Vehicle details (model, condition or issue description)
Pickup and delivery location
Any information voluntarily provided by you

We do not collect or store sensitive financial or payment card information through our website.

2. How We Use Your Information

Your information is used strictly for service and operational purposes, including:

Responding to inquiries
Scheduling appointments
Providing quotations
Customer support communication
Service updates and follow-ups
Improving our services and customer experience

We do not sell, rent or trade your personal data to third parties.

3. WhatsApp and Phone Communication

By contacting Golden Fix Car via phone or WhatsApp, you consent to being contacted regarding your service request, appointment confirmation, repair updates and service follow-up communication related to your vehicle.

4. Cookies and Website Usage Data

Our website may use cookies and basic analytics tools to:

Analyze website traffic
Improve website performance
Enhance user experience

Cookies do not personally identify you. You may disable cookies through your browser settings at any time.

5. Data Protection

We implement reasonable technical and organizational security measures to protect your personal data from unauthorized access, misuse, alteration or disclosure. Access to customer information is limited to authorized staff members only for service-related purposes.

6. Third-Party Services

Our website may contain links or integrations with third-party platforms including:

Google Maps
WhatsApp
Social media platforms

Golden Fix Car is not responsible for the privacy practices or policies of external websites or services.

7. Data Retention

We retain customer information only as long as necessary to:

Provide requested services
Maintain service history records
Support warranty or service follow-ups
Comply with legal obligations when required

8. Your Rights

You have the right to request:

Access to your personal information
Correction of inaccurate information
Deletion of your personal data (unless required for legal, warranty or service record purposes)

To make such a request, please contact us using the details below.

9. Contact Information

Golden Fix Car – GOLDEN MECHANIC MOTOR VEHICLE
Al Quoz Industrial Area 4
Dubai, United Arab Emirates

Phone: +971 54 996 9413 | 042551156
WhatsApp: +971 54 996 9413
Website: www.goldenfixcar.com

Meta Title: Privacy Policy | Golden Fix Car Dubai
Meta Description: Learn how Golden Fix Car Dubai collects, uses and protects customer information when booking car repair and maintenance services.